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While in Korea

Protecting Yourself Against
a Foreign Virus

Jessie, a German exchange student in Korea, discusses with her friends how to protect oneself against the novel coronavirus outbreak.

Written by •  Jung Joo-ri       Illustrated by •  Yuhaill

1

JessieMy parents are visiting Korea this weekend. I¡¯m so happy just thinking about traveling with them here for two weeks.

PedroThat¡¯s great. But be careful since the novel coronavirus is spreading around the world.

HuongYeah, that¡¯s true. I have a friend in Vietnam who wants to come to Korea but has the same concern.

Su-hyeonDon¡¯t worry. I¡¯ll give you tips so that you can travel in Korea without worrying too much. First, let¡¯s go over what happens at Incheon International Airport after your parents¡¯ flight arrives.

JessieOK, what happens?

Su-hyeonThe airport is implementing strict measures to detect carriers of the virus and prevent its spread. China, Hong Kong and Macao have been designated ¡°contaminated areas,¡± so passengers from those places have to undergo a special entry process.

HuongI guess it¡¯s to prevent spreading the virus to other passengers. What¡¯s the special entry process like?

Su-hyeonThe process has three steps. First, passengers have to fill out a form on their health, especially if they have fever or respiratory problems. Then they have to fill out a special quarantine report with the address of the place they¡¯ll stay at in Korea, their cell phone number and whether they¡¯ve recently visited China¡¯s Hubei Province. This information is the basis for their inspections and passengers are quarantined if they¡¯re diagnosed with any suspicious symptoms. If no symptoms are found, the last step is confirming the passengers¡¯ contact information in Korea. After that, they can enter the country.

2

PedroI know. I heard on the news that if your contact information in Korea cannot be confirmed or you¡¯ve been to Hubei Province in the last two weeks, you cannot get quarantine confirmation.

Su-hyeonYes, every arriving passenger at the Incheon airport must pass through fever detection sensors. The airport has two lines for special quarantine: one for special entry and the other for regular entry (that requires just passing through the sensors and no forms). So don¡¯t worry about the virus.

3

JessieI see. I¡¯m planning to meet my parents at the airport and take them to Seoul on AREX (Airport Railroad Express). Is there anything else I should know?

Su-hyeonUsing public transportation could expose people to the virus. So to prevent infection, you can use hand sanitizer and masks on buses and taxis and at subway and train stations.

HuongThat¡¯s true. I forgot my mask at home yesterday but picked one up on a bus, so that was convenient.

Su-hyeonYou can also use hand sanitizer at select markets, museums and other public places.

PedroIf you follow basic tips like frequently washing your hands and wearing masks, you should be fine when traveling.

4

JessieThank you very much. Getting this information is a huge relief. But what should I do if I get a fever, cough or respiratory problems while traveling?

Su-hyeonCall the toll-free hotline 1345. You must remember this number.

HuongI do know this number. It¡¯s for the immigration contact center, right?

Su-hyeonYes. Just call 1345 without an area code, and you can get information on the virus in 20 languages including English, Chinese and Vietnamese.

PedroI guess you can call that number first and then take the next steps.

JessieThat¡¯s easy to remember. I should tell my parents in Germany before they come here so that they can better prepare for their trip.

Su-hyeonYep, I don¡¯t think you need to worry. Have a great time with your parents in Korea.

  • Immigration Contact Center

    1345 (consultation available in 20 languages including English, Chinese, Japanese, Vietnamese, Russian, German, French, Spanish and Arabic)
  • Southwest Global Center

    For foreigners who wish to report novel coronavirus infection 02 - 2229 - 4900: consultation is available in English, Chinese, Vietnamese, Filipino, Urdu, Nepali, Mongolian and Uzbek.